Settings in Questera

The Settings section in Questera gives you centralized control over your organization’s setup, branding, user management, and more. You can access this section by clicking “Settings” from the bottom of the left-side navigation bar. Within Settings, you’ll find several sub-sections designed to help you customize and manage your workspace efficiently.

1. Organization Details

This is where you set up and maintain your core business information. You can update your company name, logo,Organization Bio, and other Developer details like Public API Key, API Secret,Your Entity Id, Allowed Origins that help identify your organization across the platform. Keeping this section up-to-date ensures that your campaigns, reports, and communications are always branded correctly and professionally.

Use it like your company profile—it reflects who you are when others interact with your campaigns or analytics.

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2. Manage Admins

This section allows you to add, remove, or modify admin access within your organization. You can invite team members (by clicking on “ invite team members" on the top right button on the screen), assign roles (like Admin or Viewer), and control who has the authority to view or edit data, workflows, campaigns, and settings.

This is especially useful when working in teams, ensuring the right people have access to the right tools—without compromising security or control.

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3. Plans & Pricing

Here, you can view your current subscription plan (monthly/yearly) and explore available upgrades. It shows you the features you have access to (e.g., AI credits, monthly active users, workflows, etc.) and provides a clear breakdown of what’s included in free vs. paid plans.

You can also upgrade or downgrade your plan based on usage needs. This is your go-to section when you need to scale or manage costs.

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4. Brand Theme

Brand consistency is key and this section lets you define the look and feel of your communication across campaigns and customer touchpoints. You can set primary and secondary colors, fonts, and brand logos that reflect your organization’s identity.

Once configured, your brand theme will automatically apply to emails, push notifications, and any other user-facing elements, helping maintain a cohesive visual experience.

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5. Media Manager

This is your content library for managing all images, videos, and other assets that you upload to use in campaigns, journeys, or workflows. Instead of re-uploading assets every time, you can store and reuse them from one central place.

It makes asset management smoother and faster, especially for teams running multiple campaigns or working across different user segments.

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6. Sub Entities

If your organization operates across multiple brands, teams, or regions, Sub Entities let you segment and manage them individually. Each sub-entity can have its own users, campaigns, datasets, and branding. This is ideal for agencies, franchises, or large enterprises.

It helps you keep operations streamlined without mixing up data, teams, or user experiences between different parts of your organization.