Questera AI
  • Getting Started
    • Welcome to Questera Documentation
      • Overview of Questera
      • Why Choose Questera ?
      • Key Features & Benefits
      • How does it work?
  • Questera AI Platform
    • Data
      • Connect Data & Models
        • Data Ingestion
          • Snowflake
          • Amazon Redshift
          • Google BigQuery
          • Microsoft Azure
          • CSV
          • ESP (Email Service Provider)
          • CRM
        • Configure Models
          • Open AI
    • Dataset
      • Connecting an external data source
      • Uploading your own file
    • Campaigns
      • Channels Supported in Questera
        • UI Campaigns
        • Email Campaigns
        • SMS Campaigns
        • Push Notifications Campaigns
        • In-App Messages Campaigns
        • WhatsApp Campaigns
      • Campaigns in Questera: Drive Growth Across Every Touchpoint
      • Omnichannel Marketing with Questera AI
      • Why Questera’s AI-Driven Approach Wins?
    • Scores & Signals
    • Audience & segment
      • How to work with Users List
      • Create and Manage Segments
      • AI Audience Segments
    • AI Agents
      • What are AI Agents?
      • Types of AI Agents
        • ELMA - Email Lifecycle Marketing Agent
        • GRETA - Growth Engineering Agent
        • SEGA - Intelligent Segmentation Agent
        • OMNIA - Omni-Channel Journey Creator Agent
        • GIA - Data Analysis & Graphical Interpretation Agent
        • SARA - Smart Ads Retargeting Agent
        • BECCA - Personalized Email Content Agent
        • LEXA - Language Optimization Agent
      • Create & Configure an Agents
        • Create your own marketing agents
        • Chat with Agents
    • Analytics & Reporting
      • Analytics
        • Overview of Analytics.
          • Dashboard Walkthrough
          • Add dashboard
          • Chat with data
    • Playground
      • Simulating User Interactions.
        • Test and Run Campaigns
    • AI Variants
    • Journeys
      • How to Create a Journey
    • Track & Measurements
      • In-App Events
        • How to create and manage an in-App Event
      • Webhook & Alerts
        • How to create and manage Webhook & alters
      • User Attributes
        • How to create a user attribute
      • Feature Flags
        • How to add a feature flag
      • Signal
        • How to add signal
      • Counters
        • How to create and manage counter
    • Workflow
      • How to Create a Workflow in Questera
    • AI Flows
    • Settings in Questera
  • Questera AI SDKs
    • SDK Component Categories
      • Onboarding
      • Engagement
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    • All Components
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    • React SDK Components
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        • Feedback Workflow Component
        • Inline Feedback Component
        • Survey Component
        • Search Bar Component
        • Help Hub Component
        • CreditsPopup Component
      • Expansion
        • Referral Components
        • Cross-Selling Component
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        • Confetti Component
        • Alert Component
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        • Line Chart
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        • Horizontal Bar Chart
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        • Multi Series Pie
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    • React Native SDK Components
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        • Feedback Workflow Component
        • General Feedback Component
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        • Credits Popup Component
      • Expansion
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        • Share With friends
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      • Expansion
        • Referral Component
        • Cross-Selling Component
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        • Login Component
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        • Data Object
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          • Dynamic NFT Object
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          • Skills Object
        • Levels Module
          • Levels Object
  • Integrations
    • Email
      • Mailchimp
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  • recipes
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      • SaaS Subscription
        • Activation
        • Conversion
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      • SaaS Credit-Based
        • Activation
        • Conversion
        • Retention
        • Engagement
      • Ed-Tech
        • Activation
        • Conversion
        • Retention
        • Engagement
      • Gaming Apps
        • Activation
        • Conversion
        • Retention
        • Engagement
      • E-Commerce
        • Activation
        • Conversion
        • Retention
    • Elma
      • SaaS Subscription
        • Activation
        • Conversion
        • Retention
        • Engagement
      • SaaS Credit-Based
        • Activation
        • Conversion
        • Retention
        • Engagement
      • E-Commerce
        • Activation
        • Conversion
        • Retention
        • Engagement
  • GRETA
    • How to create your first project using Greta?
    • Playground
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  1. Questera AI SDKs
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  3. Education

AI Help Hub & Assistant

Help Hub + AI Assistant: Always-on Support for Users

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Last updated 29 days ago

Retention is where Questera AI proves its long-term value to users by ensuring they continue to engage with the product. The components designed for retention are centered around user support, satisfaction, and continued engagement.

  • Instant Assistance: Integrate a Help Hub within the app, complete with an AI Assistant ready to answer queries, guide through issues, and provide instant support.

  • Learning and Development: Use the Help Hub as a resource center where users can learn new ways to use the product, optimizing their experience.

  • Feedback Loop: Incorporate a system within the Help Hub that allows users to give feedback, ensuring that their voice is heard and acted upon.

In wrapping up our exploration of retention strategies with Questera AI, it’s clear that retaining users is not just about keeping them on board; it's about continuously delivering value and nurturing their connection with your product. Questera AI's innovative approach to user retention goes beyond conventional tactics, creating a dynamic environment where users feel consistently engaged, valued, and understood.

The retention phase, as outlined in this e-book, is a testament to the fact that successful user retention is a blend of art and science – it requires an understanding of human psychology as much as it does of data analytics. With Questera AI, you have a partner that brings together these elements, helping you forge stronger bonds with your users.

As we close this chapter, remember that in the world of SaaS, retention is the steady pulse that keeps the body of your business alive and thriving. With Questera AI, ensure that this pulse remains strong and consistent, driving sustainable growth and long-term success for your platform.