Questera AI
  • Getting Started
    • Get Started with Questera AI
      • Overview of Questera
      • Why Choose Questera ?
      • Key Features & Benefits
      • How does it work?
    • Use Cases
      • Ecommerce & Retail
      • Saas
      • Subscriptions
  • Questera AI Platform
    • Data
      • Connect Data & Models
        • Data Ingestion
          • Snowflake
          • Amazon Redshift
          • Google BigQuery
          • Microsoft Azure
          • CSV
          • ESP (Email Service Provider)
          • CRM
        • Configure Models
          • Open AI
          • Gemini
      • Track & Measurements
        • Events
        • User Attributes
        • Counters
        • Metrics
        • Webhooks & Alerts
        • Feature Flags
    • Campaigns
      • Channels Supported in Questera
        • UI Campaigns
        • Email Campaigns
        • SMS Campaigns
        • Push Notifications Campaigns
        • In-App Messages Campaigns
        • WhatsApp Campaigns
      • Campaigns in Questera: Drive Growth Across Every Touchpoint
      • Omnichannel Marketing with Questera AI
      • Why Questera’s AI-Driven Approach Wins?
    • AI Audience Segments
    • Page
    • AI Variants
    • AI Flows
    • AI Agents
      • What are AI Agents?
      • Types of AI Agents
        • ELMA - Email Lifecycle Marketing Agent
        • GRETA - Growth Engineering Agent
        • SEGA - Intelligent Segmentation Agent
        • OMNIA - Omni-Channel Journey Creator Agent
        • GIA - Data Analysis & Graphical Interpretation Agent
        • SARA - Smart Ads Retargeting Agent
        • BECCA - Personalized Email Content Agent
        • LEXA - Language Optimization Agent
      • Create & Configure an Agents
        • Create your own marketing agents
        • Chat with Agents
    • Analytics & Reporting
      • Analytics
        • Overview of Analytics.
          • Dashboard Walkthrough
          • Add dashboard
          • Chat with data
    • Playground
      • Simulating User Interactions.
        • Test and Run Campaigns
    • Dataset
      • Connecting an external data source
      • Uploading your own file
  • Questera AI SDKs
    • SDK Component Categories
      • Onboarding
      • Engagement
      • User Assistance
      • Expansion
      • Miscellaneous
    • All Components
      • Onboarding
        • Onboarding Quiz
        • Login Component
      • Gamified Engagement
        • Rewards & Loyalty Component
        • Challenges
        • Leaderboard
        • Badges
        • Spin The Wheel
        • Scratch The Card
        • Gamified Quiz
        • Streaks
        • Dynamic Membership
      • Education
        • User Guides
        • Tooltips
        • AI Help Hub & Assistant
      • Popups
        • Special Offers
        • Upsells & Cross Sells
        • Product Recommendations
        • Celebrations
        • Alerts
      • AI Search
      • User Feedback
      • Surveys
      • Referrals
      • Banners
      • Pricing & Payments
      • Embedded Analytics
    • React SDK Components
      • Onboarding
        • Onboarding Component
        • Get Started Component
        • Tutorial/Quest List Component
        • Walk Through Component
      • Gamification
        • Challenges Component
        • DailyStreak Component
        • Leaderboard Component
        • GamifiedQuiz component
      • User Assistance
        • Feedback Workflow Component
        • Inline Feedback Component
        • Survey Component
        • Search Bar Component
        • Help Hub Component
        • CreditsPopup Component
      • Expansion
        • Referral Components
        • Cross-Selling Component
      • Miscellaneous
        • Confetti Component
        • Alert Component
        • Login Component
        • One to one Survey Component
        • Pricing & Payment Component
        • Badge Component
        • Toast Service
      • Survey
        • User Experience Feedback Survey
        • Feature Usage Survey
        • Customer Satisfaction Surveyy
        • Net Promoter Score
        • Onboarding Experience Survey
        • Customer Support Satisfaction Survey
      • Embedded Analytics
        • Line Chart
        • Scatter Chart
        • Combo Bar/Line
        • Stacked Bar Chart
        • Horizontal Bar Chart
        • Stepped Line Chart
        • Pie chart
        • Doughnut Chart
        • Multi Series Pie
        • Bubble Chart
        • Floating Bar Chart
    • React Native SDK Components
      • Onboarding
        • Embedded Onboarding ToolTip
        • Announcement Banners
        • Onboarding Component
        • Get Started Component
        • Quest List Component
      • Gamification
        • Challenges Component
        • Daily Streak Component
        • Leaderboard Component
        • Quiz component
      • User Assistance
        • HelpHub
        • Feedback Workflow Component
        • General Feedback Component
        • Inline Feedback Component
        • Credits Popup Component
      • Expansion
        • Cross-Selling
        • Share With friends
        • Referral
      • Miscellaneous
        • Spotlight Searc
        • Modal
        • Login Component
        • Membership Card
        • Badges
        • Pricing
        • Survey Form
        • Banner
        • Carousel
        • Tutorial
        • Daily Check-in Credit
    • No Code SDK Components
      • HelpHub
      • Feedback Workflow Component
    • Flutter SDK Components
      • Onboarding
        • Onboarding Quiz - Multi page Component
        • Onboarding Quiz - Single page Component
        • Get Started Component
        • Tutorial/Quest List Component
      • User Assistance
        • Feedback Workflow
        • Help Hub Component
        • Inline Feedback Component
        • Spotlight Search Component
        • Survey component
      • Gamification
        • Daily Streak Component
        • Leaderboard Component
        • Gamified Quiz Component
      • Expansion
        • Referral Component
        • Cross-Selling Component
      • General Components
        • Login Component
    • Rest APIs
      • Data Module
        • Data Object
      • Entity Module
        • Entity Object
      • User Module
        • User Object
      • Gamification
        • Badge Object
        • Web3 Module
          • Dynamic NFT Object
        • Skills Module
          • Skills Object
        • Levels Module
          • Levels Object
  • Integrations
    • Email
      • Mailchimp
      • Klaviyo
      • Mailmodo
      • Mailjet
      • Brevo (SendInBlue)
      • Constant Contact
      • Elastic Email
      • ApolloIo
      • Google OAuth
      • Instantly
      • Loops
      • AWS SES
      • SendGrid
      • Hubspot
      • Activecampaign
      • One Signal
      • Attio
    • Customer data platforms
      • Segment
      • Shopify
      • Salesforce
    • Workflow automation & ETLs
      • Zapier
    • Analytics & business intelligence
      • Mixpanel
      • Amplitude
      • Heap
      • Posthog
      • Snowflake
      • Google BigQuery
      • Clay
      • Outreach
      • Salesloft
      • Smartlead
    • Data ware house
      • Redshift
      • Microsoft Azure
    • Task management
      • Clickup
      • Jira
    • Engagement Platforms
      • Braze
      • Moengage
      • Iterable
      • Customer.io
    • Segment
      • Overview
      • Sending Data to Segment
      • Sending Data to Questera
    • In-App UI
      • Quest UI SDKs
      • Pendo
      • Appcues
      • Bubble
      • Chameleon
    • FAQ
  • recipes
    • Greta
      • SaaS Subscription
        • Activation
        • Conversion
        • Retention
      • SaaS Credit-Based
        • Activation
        • Conversion
        • Retention
        • Engagement
      • Ed-Tech
        • Activation
        • Conversion
        • Retention
        • Engagement
      • Gaming Apps
        • Activation
        • Conversion
        • Retention
        • Engagement
      • E-Commerce
        • Activation
        • Conversion
        • Retention
    • Elma
      • SaaS Subscription
        • Activation
        • Conversion
        • Retention
        • Engagement
      • SaaS Credit-Based
        • Activation
        • Conversion
        • Retention
        • Engagement
      • E-Commerce
        • Activation
        • Conversion
        • Retention
        • Engagement
  • Quest Tools
    • Saas GPT
    • Playground
    • PLGOS
  • GRETA
    • How to create your first project using Greta?
    • Playground
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  1. Questera AI SDKs
  2. SDK Component Categories

User Assistance

PreviousEngagementNextExpansion

Last updated 18 days ago

This collection of user assistance components is expertly designed to support and engage users throughout their journey within your platform. With these tools, you can offer comprehensive support that addresses user inquiries, gathers feedback, and encourages interaction, thereby improving overall user satisfaction.

Use Cases:

  • Enhanced Customer Support: Streamline the user support experience by providing a direct communication channel with support chat interfaces, making it easier for users to get the help they need when they need it.

  • User Feedback Optimization: Enable a thorough understanding of user preferences and pain points with structured feedback collection systems, helping to refine and enhance product offerings.

  • Profile Completion Incentives: Drive users to fully engage with all features of the platform by using completion indicators that encourage them to fill out profiles or perform specific actions.

  • Community Engagement and Support: Leverage community panels to create a collaborative environment where users can exchange advice and solutions, thereby reducing the strain on formal support channels.

  • Continuous Improvement Feedback Loop: Use sentiment analysis tools and feedback mechanisms to establish a continuous feedback loop, ensuring that the product evolves in line with user expectations and needs.

  • Issue Resolution and Reporting: Empower users to report issues and track the resolution process with intuitive reporting tools, fostering a transparent and trustworthy relationship between the user and the platform.

Components:

By integrating these components, you can offer a robust support system that caters to the diverse needs of your users, from on-the-spot assistance to detailed feedback mechanisms. This suite is an essential part of creating a responsive, user-centered environment that not only resolves user issues efficiently but also captures valuable feedback to drive continuous improvement.

Questera AI User Assistance Components
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React

Elevate your UI with our suite of efficient, scalable components.

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React Native

Achieve native look and feel across mobile platforms with ease.

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Flutter

Stay ahead with our advanced, adaptable widgets. Coming soon.