OMNIA - Omni-Channel Journey Creator Agent

OMNIA is the architect of cross-channel user experiences. This AI agent designs and executes complex, multi-step user journeys that span email, push notifications, in-app messages, SMS, and more — all in a unified flow. OMNIA understands user intent and context, enabling seamless channel switching when necessary to ensure message delivery and action. It solves the problem of fragmented communication by creating a cohesive experience across touchpoints, optimizing for both timing and channel based on what works best for each individual user. With OMNIA, teams can orchestrate lifecycle journeys that feel truly personalized and connected.