> For the complete documentation index, see [llms.txt](https://docs.questera.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.questera.ai/questera-ai-platform/audience/segments.md).

# Segments

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXepHzkRkb0NZVKQfG19X45JDvW9cGW-E4MI2RtswemIR-RD-94ypop1nkKdmB3bFIzB9eR1nJlhe6gvcZHbLLhLEZ44E7T7cEujevm6a-GvM5nkRYobp7LEPbyUuBtGfuPSudilQQ?key=B7tqI3ctRltH_VsErWMcNi1J" alt=""><figcaption></figcaption></figure>

**Step-by-Step Process**

1. **Start from the Audience Tab**\
   From the Questera dashboard, click on “Audience” in the nav bar to open the Audience & Segments page.<br>

   <figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfzP8V7vH251JhFROChC9FnQg3adefUCQ4p923sLovjdJbe_Py-IqP4JtU09ZZJCFnXCRC6Yx7wpFOYBdXpBQJqLv9WQD9DpjvJGGXrELuktSTwS_51J0PqP0Mg7C6MoeR-R4rYsw?key=B7tqI3ctRltH_VsErWMcNi1J" alt=""><figcaption></figcaption></figure>
2. **Switch to the Segments View**\
   On the top-left corner of the Audience page, click on the “Segments” tab.<br>

   <figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdb79hDTYXvcTxAnq8YJwPZAYSUcDSs0C1lwKgLeqMPELtOUZNr8mYXew6rDpNW8JbhDhNOjbEQXcL4bIkOy03x8ImKY6fQbF2cxy7mLCAwmnVXnobsosGOTx5qs1GIf_j0cHaNuQ?key=B7tqI3ctRltH_VsErWMcNi1J" alt=""><figcaption></figcaption></figure>
3. **Click “Create Now”**\
   On the top-right of the Segments section, you’ll see a “Create Now” button.\
   Click it to begin creating a new segment.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXePG9Yq84mhj3kqPh_Ywpk3xmMTHLOyRRHZeSIo9j7wrH0lc8LnuI9xoEWHZy0PH5CHbtjA1ymFjGitHtbgivuD4wO2lMAqdVfJDIlbVq4hac7LVKIbIbPP5arhdcLYkn17BQthWA?key=B7tqI3ctRltH_VsErWMcNi1J" alt=""><figcaption></figcaption></figure>

4. **Create Segment Page Opens**\
   You’ll be taken to a page titled “Create a New Segment”.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcCJ-RFFNDDJgTDrkD2EWEQ4DFevlKoRT3SjH7lIOEdMORNjQkFz2JOPoYgTiutZ4Yl1DdMTDC1M20G3Qd8Dmf6-H8Po1DdHHLhtwlsC6RRZEf7XEw_LqEEvZul06-LY9k9gHKVOQ?key=B7tqI3ctRltH_VsErWMcNi1J" alt=""><figcaption></figcaption></figure>

5. **Choose How to Create**\
   **Use AI:** Write a prompt like “Users who haven’t purchased in 30 days” and let Questera generate a segment for you.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdFRcCPVDcNK458mVLpJhbO_pAlJFIx8js7l2DbO0VdrWlQ4_hX99FfBlPR9wONqyJkINJUJPuJYKeTMqNiRh1YPwFtZtV6ADSupE1QUfwpnb67WX2FUqG-ehJlGcGGBD34AzdsEQ?key=B7tqI3ctRltH_VsErWMcNi1J" alt=""><figcaption></figcaption></figure>

&#x20;**Create Manually:** Input a segment name and description, then define rules and filters such as:\
Users with a specific tag\
Users who clicked a link\
Users from a specific city or device type

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeG92atyB6OzZe4gH6PzAXlRXA7aFrqnDH-xfjPyO2x-ttRFAfNMCC4dFO2IXNIwKmsCH9C4t8XhsdkMTwWpnUKB5Gij6g6McE36Wn8TP1ujgy4hu4Oh_HfpZdL7wZiS9zdhVpl3A?key=B7tqI3ctRltH_VsErWMcNi1J" alt=""><figcaption></figcaption></figure>

6. **Set Rules**\
   Use conditions and filters to specify exactly who should be in this segment (you can use AND/OR logic).

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXe39W6xiWtKgB7OgxOqKS9Jq6_5okSTVevhXCef3Gpl_4mHHFiL7NEXMxBK9haICmpBn2AfFu8RX4FpcJ0Z0fztYLSnW8w6LksJ3SgsSPHkVZrk7XwVOVgeWMfXhu7A60tI3Nht0w?key=B7tqI3ctRltH_VsErWMcNi1J" alt=""><figcaption></figcaption></figure>

7. **Click “Create Now”**\
   Once your rules are set, hit “Create Now” to finalize.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfJ_vEGcMCrMWIldpl-MAPL-6uFAegH54F6geDQD4RbUHtplkQXM1v7hFMOzNLEjQGQKH4lcYXpRHbNJjcfTkWEUbp5_EFNwpSaHczV7TegjGLCwvrhuSrApzWSqMzRfHsMUmjQ?key=B7tqI3ctRltH_VsErWMcNi1J" alt=""><figcaption></figcaption></figure>

8. **Segment is Ready!**\
   Your new segment will now appear in the list.\
   It updates dynamically as users meet (or stop meeting) the criteria.<br>
