> For the complete documentation index, see [llms.txt](https://docs.questera.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.questera.ai/questera-ai-platform/data/webhook-and-alerts/how-to-create-and-manage-webhook-and-alters.md).

# How to create and manage Webhook & alters

#### &#x20;Step-by-Step Instructions

1. **Login to Questera**

* Open  Questera and log in using your credentials to see the dashboard.<br>

2. **Navigate to ‘Track & Measurements’**

* On the left-hand navigation bar, scroll down to find **Track & Measurements.**
* Click to expand it.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXctEay9lc8D9jFVDorqGnsNr0m27YrWJiROunwvbBH1mkH7Th2ha-q8w0aYasjXA580a-RyjFSctGNUM195iiH82tKI4m_-khvvSu5OE48KfogQsPD03BTBQl635B13H3D3wFMGAg?key=B7tqI3ctRltH_VsErWMcNi1J" alt=""><figcaption></figcaption></figure>

3. **Select ‘Webhook & Alerts’**

* Under the **Track & Measurements** section, you’ll see a sub-heading called **Webhook & Alerts.**
* Click on it to open the main **Webhook & Alerts** page.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXezOa2eVuXY0LPLVE4Nwre8qdmm1PGLY_YOrWHOhEovqDHIXUQ_zNaLTlVHvkD56zRb6bkElFVwguqlEVKX8pm1ajxZPRf2tVJvgFz7tN1jdnoVlbgRxfCgjamd65KAFaQx8hJQ5A?key=B7tqI3ctRltH_VsErWMcNi1J" alt=""><figcaption></figcaption></figure>

4. **Click on ‘Add a Alert’**

* At the bottom of the Webhook & Alerts page, you’ll find a button labeled **“create  a Alert”**
* Click this button to start setting up a **new Alert.**

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcZG3DoSq7VYkn3zr4rXD8yGmG3sLMuAQbSGmeMHazUKZcayPiUpRorIEZg0Rf9_87RGyd_a7BMHO2BxaIRXbF_dnFhF-uwRvIWkIBV8vKR70iHPntbQdaZS09-dRJfFhhgbTt-BA?key=B7tqI3ctRltH_VsErWMcNi1J" alt=""><figcaption></figcaption></figure>

5. **Fill Out Webhook Details**

* You’ll land on the Webhook & Alerts configuration page.
* Here’s what you need to do:
  * **Name:** Give your alert a descriptive name (e.g., New Purchase Alert, High-Value User Alert)
  * **Alert Type:** Choose the type of alert you want to create
  * **Destination & Links:** Enter the URL or endpoint where Questera should send the data when the alert is triggered (for example, a webhook URL, Slack channel link, or an email address).<br>

6. **Select Fields**

* Choose the **specific data fields** you want to include in your alert
* These fields come from the campaign you select and help you customize the information that will be sent in the alert.<br>

7. **Customize Your Alert Message**

* Write the message that should be sent when the alert is triggered.
* You can include placeholders for the selected fields (e.g., “A new purchase of ${{purchase\_amount}} was made by {{user\_name}}.”).<br>

8. **Add Conditions**&#x20;

* To make your alerts more specific, you can add conditions.<br>

9. **Click ‘Save this Automation’**

* Once everything is set, **hit Save this Automation** to publish your Webhook & Alert.\ <br>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXe0Jci3k8EloVCXxTOEDgI2TcACufNssX1b01VpClwKCS0vTZxnYt27nyPjT9FIWAdKYd_csLr61on_4x9fK7dR4iJ2TeyPRd3KhtUCZyyYjVUISCFyZjhawVIvWsw5HV41cAv4Uw?key=B7tqI3ctRltH_VsErWMcNi1J" alt=""><figcaption></figcaption></figure>

10. **Manage Your Alerts**

* After saving, your alert will appear on the Webhook & Alerts page.\ <br>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXc-aYhsutHRXQ7k6J_WooO-NAMNkcTf9GzSuRhDExAV5Dl-K9JNQfWLu4RODTruMlez0KnHK9C8YfBqq6xz2gDPMcW5muvyI7wfVCqzlHWVyHiLNd4NN5R7bOIsOL84s26UVQI5ig?key=B7tqI3ctRltH_VsErWMcNi1J" alt=""><figcaption></figcaption></figure>

* You can see its name, status, and other details.
* If you ever need to remove an alert, you can **delete the alert** when needed.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdPecMinDTq9IbJ8pWiuA1xwduvVYb0vsZxjJShzKxl6soH8xjwJ0Ub8_ayI31cA79_g8uOHx_8DbL_bm-qU4sdW2FXsZT66sZHIpRnHvvjK-RzmdqteBCXULq6CSwxuVSDPLJXUQ?key=B7tqI3ctRltH_VsErWMcNi1J" alt=""><figcaption></figcaption></figure>

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