How to create and manage Webhook & alters

Step-by-Step Instructions

1. Login to Questera

• Open Questera and log in using your credentials to see the dashboard.

1. Navigate to ‘Track & Measurements’

• On the left-hand navigation bar, scroll down to find Track & Measurements.

• Click to expand it.

1. Select ‘Webhook & Alerts’

• Under the Track & Measurements section, you’ll see a sub-heading called Webhook & Alerts.

• Click on it to open the main Webhook & Alerts page.

1. Click on ‘Add a Alert’

• At the bottom of the Webhook & Alerts page, you’ll find a button labeled “create a Alert”

• Click this button to start setting up a new Alert.

1. Fill Out Webhook Details

• You’ll land on the Webhook & Alerts configuration page.

• Here’s what you need to do:

  • Name: Give your alert a descriptive name (e.g., New Purchase Alert, High-Value User Alert)

  • Alert Type: Choose the type of alert you want to create

  • Destination & Links: Enter the URL or endpoint where Questera should send the data when the alert is triggered (for example, a webhook URL, Slack channel link, or an email address).

1. Select Fields

• Choose the specific data fields you want to include in your alert

• These fields come from the campaign you select and help you customize the information that will be sent in the alert.

1. Customize Your Alert Message

• Write the message that should be sent when the alert is triggered.

• You can include placeholders for the selected fields (e.g., “A new purchase of ${{purchase_amount}} was made by {{user_name}}.”).

1. Add Conditions

• To make your alerts more specific, you can add conditions.

1. Click ‘Save this Automation’

• Once everything is set, hit Save this Automation to publish your Webhook & Alert.

1. Manage Your Alerts

• After saving, your alert will appear on the Webhook & Alerts page.

• You can see its name, status, and other details.

• If you ever need to remove an alert, you can delete the alert when needed.