Welcome to Questera Documentation
Last updated
Last updated
Your First Agentic Customer Engagement Platform, Insanely Usable, Super Intelligent & Hyper Fast.
Questera is First Agentic Customer Engagement Platform for modern marketers and product teams. Whether you're crafting onboarding journeys, sending lifecycle campaigns, or launching re-engagement nudges — everything can be done in Questera with speed, intelligence, and precision.
At the core of Questera are our purpose-built AI Agents — intelligent assistants that automate, personalize, and optimize every step of your customer communication. These agents aren’t just pre-built templates — they’re fully trainable and customizable. You can create your own AI agents, tailored to your brand’s tone, goals, and audience segments. Whether you need an agent to manage onboarding emails, schedule WhatsApp campaigns, or analyze engagement — Questera gives you the tools to build it in minutes.
With over 100+ plug-and-play components — from smart segmentation and dynamic content blocks to automated triggers and real-time analytics — Questera offers unmatched flexibility to build sophisticated workflows without writing code. And the best part? Your AI agents use these components to launch entire campaigns on your behalf, so you can scale effortlessly without growing your team.
From data ingestion to content creation, from experimentation to analytics — Questera brings everything into one cohesive system. No more switching between tools, no more disconnected silos.
We’re not just another marketing tool. Questera is redefining how growth is done — and we’re leading the way.
This documentation is your complete guide to using Questera effectively from setting up your first campaign to customizing advanced AI Agents that help you scale marketing with precision and ease.
Create & Launch AI Agents: Build agents for lifecycle email, onboarding, retention, or re-engagement in minutes — just by chatting.
Run Omnichannel Campaigns: Send coordinated messages across email, SMS, WhatsApp, push, in-app, ads, and more.
Automate Workflows: Use no-code journeys and powerful triggers to drive real-time personalized actions.
Measure & Optimize: Track key metrics, run A/B tests, and let the AI continuously improve your campaign outcomes.
Agents – Understand what agents are and how they work.
Journeys – Learn how to build logic-based automation flows.
Campaigns – Reach users across channels with targeted messages.
Integrations – Connect with your existing tools and data stack.
Settings & Permissions – Configure roles, API access, and branding.
Community
Join the Questera AI community for tips, best practices, and support from other users.
To get access to this feature, please schedule a call with the Questera team.
Ready to explore? Let’s build something amazing.
